Online Reviews can make or break your business!

5 Stars on Facebook & Google

What is Reputation Management?

STOP Allowing Negative Search Results to Effect Your Brand!

Online Reputation Management (ORM): We crush NEGATIVE results and protect you from future damage.

Sticking your head in the sand and ignoring negative results will destroy your business and reputation.  That is why Spark Factory offers reputation management services out of Virginia to help your business crush negative results.

What Can Reputation Management Do For You?

Why is Reputation Management Important?

It matters because the Internet is the first place we turn to find out about anything–from job prospects and breaking news to shopping, travel ideas, and the people in our own lives.

Not only that, but we utilize the internet virtually all of the time.

Why Do You Need Reputation Management?

You, I, and just about everyone else you could ever meet spend an average of 6 hours per day online (GlobalWebIndex). That’s one-quarter of each day.

During this time, our ideas and opinions are being affected by what we find on the Internet. These days, everything we do is online. From finding a restaurant to researching a company. Bad reviews affect us all.



What do people find when they enter your name or company name into Google? Do they see websites like pissed consumer? Or do they find inappropriate photos? Perhaps they find negative reviews left for your products or services. Maybe they find little relevant information on you or your brand and decide before you even meet them. Online reputation management services help give you the power to control what people see when they search for you.

Why You Need Reputation Management

Online Reputation Management is the process of professionally protecting your brand. It is so people find the information that you would like to present. Building a healthy image around your brand helps create your brand’s credibility. This is a major decision factor when it comes to the steps that people take next. Whether it’s calling you to discuss your services or placing that online order, don’t let poor reputation stand in your way.

Far too many people stick their head in the sand and think their bad reputation is going to go away. The problem with that approach is that it isn’t going to go away. As a Virginia Beach reputation management company, we are able to turn around bad reviews and get new, good reviews. Business is tough roadmap.  It requires business owners to wear a lot of hats. That why, here at Spark Factory we take pride in helping small business owners to keep a strong professional business reputation.

Who is it for?

Companies and individuals spend large amounts of money and energy building a strong reputation throughout their lives. All of that effort can easily be ruined by online trolls or even by your own missteps. In today’s world, it is vital to have a professional online reputation management company to monitor, build, and protect your brand.

Here are just some of the common online occurrences that can dramatically hinder your reputation and your bottom line:

  • Poor customer service
  • Negative reviews
  • Lack of information
  • Competitor bashing

The best way to save your business in today’s online world is to be proactive. Meaning build positive content around your brand, even if that brand is you!

Monitor, manage, and improve your online reputation

Monitor all your customer feedback from multiple sites, and receive email alerts for each new review. Filter by source and star rating to see the reviews you find most critical. Even better, before a review is posted our system, it will hold for review. In case you get a bad review, our system’s AI will determine whether the message is positive or negative. If it’s negative, our system will block it from posting online.

Lola Patton

We are so happy that we contracted Spark Factory to increase our rankings and SEO. They provided monthly reports and MEETINGS to review progress and success.

Lola Patton
Houston, TX

Fran Reese

It was great working with Spark Factory to fix our website issues. They worked with our techs, conveyed a marketing strategy and executed.

Fran Reese
Jersey city, NJ

Sonia Stephens

We are so glad that we chose Spark Factory to fix our marketing.  Will definitely use again.

Sonia Stephens

Larry Hayes

Spark Factory was the best choice we made in 2019 and will continue to use them.  Great job guys!

Larry Hayes
San Jose, CA


Rank Ahead Of The Competition

Spark Factory is an award winning marketing agency with services in Search Engine Optimization, Paid Search, Reputation Management, Website Speed Optimization, Social Media Advertising & Social Media Management.

Pay Per Click Advertising with Google

Google Advertising

When running paid search and shopping campaigns, there can be a lot of wasted spend from constant changes in the auction market. We optimize your ad spend for maximum ROI. Our clients have seen over 2,388% growth in 2020.

Search Engine Optimization with Spark Factory

Search Engine Optimization

Rise to the top with Search Engine Optimization. It is the key to being found online.
We offer SEO for small-to-medium sized businesses, providing solutions tailored to your individual needs.

Content Marketing with Spark Factory

Content Marketing

We’ve all heard the phrase ‘content Is king.’   Spark Factory starts the conversation with high quality content based on actionable metrics measured by meaningful KPIs. Our expert writers can create content based on almost any topic.

Reputation Management with Spark Factory

Social Media Marketing

81% of people in the USA have at least one social media account. How many are you reaching? Social Media Marketing is more than sharing content with your followers. The real power is in reaching new audiences interested in your business.

Contact a Pro for a customized plan.