Category: Client Retention

Client retention refers to the ability of a business to keep its existing customers over time. It is the process of identifying and addressing the reasons why customers may choose to stop doing business with a company, and then implementing strategies to prevent this from happening. The goal of client retention is to increase customer loyalty, repeat business, and ultimately drive revenue growth. This can be achieved through various methods such as providing excellent customer service, building strong relationships with clients, offering personalized experiences and incentives, and continuously improving products and services. Additionally, businesses may also use metrics such as customer lifetime value, net promoter score and customer satisfaction rate to measure and track the success of their retention strategies.

How to Leverage Ecommerce Customer Reviews To Drive Conversions

Do you know your ecommerce website’s conversion rate? You absolutely should. It’s the number that you live and die by. It is the measure of your business’ success. Not only do you have to know your conversion rate, but you have to be continually taking steps to improve it. The average conversion rate for an

The COVID-19 pandemic and Digital Marketing.

COVID-19 pandemic and Digital Marketing, SEO experts are here to keep Businesses afloat. Let us be sensible of our content and listen to SEO experts so that we can adapt throughout the pandemic. Research data about websites from different industries are showing the effects of the COVID-19 pandemic. The website’s performance dropped by an average

All Hail Hashtags! – The King of Social Media

Touch-tone telephone service was first unveiled in 1963 and became available to consumers in 1964. A touch-tone phone could make a total of seven tones. The way it worked was, the user pushed one button which produced a combination of two sounds. Microphones hooked to a computer listened for the sounds and was able to

Lead Generation

The landscape of online businesses is rapidly changing every year. What used to work last year has already been replaced or updated to keep up with the dynamic nature of online business. Just about every aspect of running a business has changed, including lead generation. Where client referrals and networking used to be the key

Content Marketing: Why Connecting with Your Clients is Critical in 2018

Due to all the big technological advancements in recent years, the majority of businesses are now losing sight of how important it is to connect with clients and maintain good relationships through content marketing. In the world where everything is quickly becoming completely automated, valuable connections are bound to slowly disappear. That is why we